05-11-2015 09:59 AM - edited 03-18-2019 04:27 AM
Hello,
05-11-2015 10:01 AM
Hi,
I will move this post to Telepresence community in order for you to get attention of TP experts. This community is for Cisco WebEx Meetings Server and Cisco Unified MeetingPlace products.
I hope this will help.
-Dejan
05-11-2015 11:05 AM
Thank you
05-11-2015 11:15 AM
What generation TCS are you running (Gen1, Gen2, Gen3, Virtual), as well as software version?
This is a known issue where the audio will stop working after a period of time, see bug CSCtz98025. It's been fixed in S5.3.1, see the TCS S5.3 Release Notes. Note S5.3 software is only supported on a Gen2 TCS.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide