Telepresence Conductor Install Wizard Not Starting.

[john.fleming]

Hello all,

So I am trying to get an instance of Telepresence Conductor running in my environment.  I have deployed the .ova for both 3.0.2 and 2.4.1 on different ESX Hosts but regardless of the version or host when the appliance boots up and I log in with the default user and password it goes straight to the # prompt.  I never get prompted with the install wizard.

Anyone have any suggestions?  Is there a command to start the wizard manually?

[Patrick Sparkman · Accepted solution]

If you're getting a # sign and not a prompt for the configuration wizard, it sounds like you've logged in under the root account.  Can you provide a screenshot to verify?

You should be logging in with username "admin", and password "TANDBERG" if this is brand new deployment.

[john.fleming]

Thanks Patrick!