09-26-2018 06:57 AM - edited 03-18-2019 02:22 PM
I'm not sure if this is working by design or not, it would be a shame if it was, but when I place an outbound call from a telepresence device, SX20 w/ TC & RoomKit w/ CE, the alerting name information on the called party is not displayed. When the call is connected, the Call Display information of the connected party is presented.
Just wondering if this is a setting somewhere or not.
CUCM v11.5(1)SU4
09-26-2018 04:35 PM
Have you got the "System Name" under "Product Specific Configuration Layout" set on the CUCM device page?
And have you go thr Display (Caller ID) set under the line?
09-26-2018 06:02 PM
10-04-2018 05:28 PM
Turns out, it’s a bug. And one that isn’t likely to be fixed. :(
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi70756
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: