Telepresence X90

[tconnorbok]

I have telepresence x90 connected to the CUCM8.0 via SIP trunk and I can place calls from the X90 system to CUCM 8.0 just fine but I also have another CCM 4.2(3) cluster that is connected to the CUCM8.0 system via a inter cluster trunk but for some reason I cannot place a call to that older CCM system. Would anybody know why this would be happening? I just need some direction since the X90 system is so new to me...Thanks

[Paula Talamo]

Hello,

I have telepresence x90 connected to the CUCM8.0 via SIP trunk 

Is the EX90 registered to CUCM 8.0 as a generic device?

and I can place calls from the X90 system to CUCM 8.0 just fine

What are you calling when it is successfully setting up the calls? 

Thanks,

Paula

[Marwan ALshawi]

you mentioned connected via sip trunk ! is that mean you this end point registered to a VCS ?

or registered to CUCM ?

if registered to CUCM, then check the CSS of the ICT, region, locations setup in both ends ,

try to register it as h323 ?

and collect the traces in both cases and see why it fails !