The CTS-CTRL-DVC8 is compatible with TelePresence Cisco MX200 G1?

[mchire1978]

Hi team,

Please confirm if CTS-CTRL-DVC8= (Cisco TelePresence Touch Device) is compatible with TelePresence Cisco MX200 G1.

Thanks a lot.

[Wayne DeNardi]

No, the MX series will need to use the Touch 10.

See: telepresence-touch/data_sheet_c78-646041.html

Note: Any MX/DX/SX upgraded to the new CE8 software will only support a touch 10 - the Touch 8 is no longer supported with CE.

Wayne
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[mchire1978]

Thank you Wayne.

In datasheet says that Touch 10 works with MX200 G2... Nothing about MX200 G1.

Expect for your comments.

[Wayne DeNardi · Accepted solution]

Sorry, misread the Gen1 in your post.  Yes, the Touch 8 works with the older Gen 1 MX200 running TC software.  This is mentioned on the MX200 Data Sheet.  The older hardware (MX Gen1 and C40/60/90) only support the Touch 8, and cannot be upgraded to the new CE software.