07-13-2012 06:20 AM - last edited on 03-25-2019 09:04 PM by ciscomoderator
Hi,
I know it is possible to import .txt files in the format into TMS.
101, Description for billing code 1.
102, Description for billing code 2.
103, Description for billing code 3
Unfortunately, each time I try to upload the .txt file it fails. As an alternative, I was wondering if it is possible to ammend the .txt file on the TMS server to include new entries?
I have a client that has over 1000 billing codes to add and understandably does not want to enter each one individually.
Any assistance appreciated!
Michael
07-16-2012 04:51 AM
Did you just try the example billing codes or only the "real file".
Not sure if there is a maximum of billing codes.
Did you check if there are any special / wrong characters in the file?
Did you look in the TMS logfiles if there is something mentioned?
Besides that if you do not get a better answer consider escalating it to Cisco TAC.
Please update this threas on hoe the issue got resolved.
Please remember to rate helpful responses and identify
07-24-2012 06:27 AM
Hi Martin,
Thanks for your response.
I have only tried the examples on our own TMS as I do not have access to the client's billing codes or their TMS.
All characters were regular alpha-numeric.
After speaking to a colleague (who was on holiday last week), it would appear this question has been raised a couple of years ago.
The outcome was that this could not be done.
If I turn to TAC, I'll be sure to update the post with a definitive answer.
Regards,
Michael
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