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TMS billing code question

Michael Balmer
Level 1
Level 1

Hi,

I know it is possible to import .txt files in the format into TMS.

101, Description for billing code 1.

102, Description for billing code 2.

103, Description for billing code 3

Unfortunately, each time I try to upload the .txt file it fails. As an alternative, I was wondering if it is possible to ammend the .txt file on the TMS server to include new entries?

I have a client that has over 1000 billing codes to add and understandably does not want to enter each one individually.

Any assistance appreciated!

Michael

2 Replies 2

Martin Koch
VIP Alumni
VIP Alumni

Did you just try the example billing codes or only the "real file".

Not sure if there is a maximum of billing codes.

Did you check if there are any special / wrong characters in the file?

Did you look in the TMS logfiles if there is something mentioned?

Besides that if you do not get a better answer consider escalating it to Cisco TAC.

Please update this threas on hoe the issue got resolved.

Please remember to rate helpful responses and identify

Hi Martin,

Thanks for your response.

I have only tried the examples on our own TMS as I do not have access to the client's billing codes or their TMS.

All characters were regular alpha-numeric.

After speaking to a colleague (who was on holiday last week), it would appear this question has been raised a couple of years ago.

The outcome was that this could not be done.

If I turn to TAC, I'll be sure to update the post with a definitive answer.

Regards,

Michael

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