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TMS / CMS Integrations - "Meeting Not Found"

Kelin Webb
Level 1
Level 1

Afternoon everyone -- I'm doing a first-time set up of both CMS and TMS (at the same time) with the end goal of scheduling Video/Audio Calls with Screen Sharing.


Right now I'm attempting to get the Web Link in the TMS invites working; but when users click on the Web Link Invite the response they get is "Meeting Not Found" and it never asks for a Passcode. However, when I enter it manually into the CMS App it actually asks me for a Passcode, but the space that it's associated with isn't configured to have a Passcode. So I'm a little puzzled there...

 

We get the "https://<domain>/invited.sf?id=<space id>&secret=<secret id>"


Anyone come across that one before perhaps?

1 Reply 1

Hi Kelin , 

Reason maybe that CMS password expired what you used MCU connection on TMS. Probably you should update your  CMS password both on CMS and TMS MCU settings.