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TMS Conference Control Center - unable to access

Dany Daoud
Level 1
Level 1

After TMS upgrade to 13.2 I'm unable to access TMS Conference Control Center. I'm running windows 7 operating system.


See below Java error log.

f:   finalize objects on finalization queue

g:   garbage collect

h:   display this help message

l:   dump classloader list

m:   print memory usage

o:   trigger logging

q:   hide console

r:   reload policy configuration

s:   dump system and deployment properties

t:   dump thread list

v:   dump thread stack

x:   clear classloader cache

0-5: set trace level to <n>

----------------------------------------------------

java.lang.InterruptedException
                at java.lang.Object.wait(Native Method)

                at java.awt.MediaTracker.waitForID(Unknown Source)

                at java.awt.MediaTracker.waitForID(Unknown Source)

                at com.sun.deploy.uitoolkit.impl.awt.AWTGrayBoxPainter.loadCustomImage(Unknown Source)

                at com.sun.deploy.uitoolkit.impl.awt.AWTGrayBoxPainter.beginPainting(Unknown Source)

                at com.sun.deploy.uitoolkit.impl.awt.AWTDefaultPreloader$GrayBoxPainterStarter.run(Unknown Source)

1 Reply 1

Jens Didriksen
Level 9
Level 9

Check Java version first of all as Java 7 breaks the CCC.

/jens


Sent from Cisco Technical Support Android App

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