06-29-2017 09:46 PM - edited 03-18-2019 01:15 PM
All,
Whenever I make a TPS calll to this endpoint, I get below.
2017-06-29T13:44:01.317+00:00 VOL-NEW-DELHI eventlog[1701]: RAS SCI: priv->currentLocalAddr: 121.240.218.46
2017-06-29T13:44:01.403+00:00 VOL-NEW-DELHI appl[1701]: 333.87 H323Call I: h323_call_handler::handleH323CallInd(s=1): Incoming call indication (rate=1472000 lang='' tlph=0 display=[Cisco TelePresence Server 8710] source=[h323Id='64.86.68.15' ipv4 ='115.112.163.243' ] dest=[h323Id='818473003@vol.call.sl' ipv4 ='115.112.163.243' ])
2017-06-29T13:44:01.403+00:00 VOL-NEW-DELHI appl[1701]: 333.87 H323Call I: h323_call_handler::rejectIncomingCall: Rejecting incoming call (cause='17:71') originator:1
2017-06-29T13:44:01.404+00:00 VOL-NEW-DELHI appl[1701]: 333.87 MainEvents I: IncomingCallRejByAppl() remoteURI='h323:64.86.68.15' remoteName='Cisco TelePresence Server 8710' localURI='h323:818473003@vol.call.sl' cause=[fail_busy('User busy') 'LocalBusy']
2017-06-29T13:44:01.445+00:00 VOL-NEW-DELHI appl[1701]: 333.91 CuilApp User root about to execute command '/CallHistory/Recents DetailLevel: Full Limit: 10 Offset: 0 SearchString: ' from .
What could be the issue on this?
-Vaibhav
INDIA
07-06-2017 02:59 AM
Hi Vaibhav,
The call is disconnect with the cause "User busy". Please make sure the following things;
What is the call flow? for example; TPS ---(SIP)--- VCS ---(H.323)--- MX800
Can the MX800 answer the calls from except the TPS?
Can the TPS make calls with other endpoints?
Were the calls the MX800 and the TPS working before?
The log message shows the same IP address "115.112.163.243" for both source and dest. I feel strange about this. What is the IP address?
Regards,
Yusuke
07-08-2017 09:13 AM
The issue was,
In this case, even if we change it to ‘Allow’ still it does not reflect and DoNotDisturb keeps active.
I tested with TPS MCU dialing out to this device after above, it works.
Please observe below steps taken.
OK
xstatus Conference DoNotDisturb…..// I checked the DoNoDisturb Status which is Active
*s Conference DoNotDisturb: Active
** end
OK
xcommand Conference DoNotDisturb ?
xCommand Conference DoNotDisturb Activate
Timeout: <1..1440>
xCommand Conference DoNotDisturb Deactivate
OK
xcommand Conference DoNotDisturb Deactivate….// I then set this to Deactivate
OK
*r DoNotDisturbDeactivateResult (status=OK):…….// Received OK on this
** end
xstatus Conference DoNotDisturb……………// Later I checked the status of DoNotDisturb, Ideally it should appear inactive as I deactivated this in above command, however this is still active.
*s Conference DoNotDisturb: Active
** end
OK
//**************** I Made a Dummy call 123 from device**********************//
xstatus Conference DoNotDisturb
*s Conference DoNotDisturb: Inactive……..// It turned Inactive.
** end
OK
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