06-17-2021 09:56 PM
I wanted to upgrade the dx 70 from android version to CE software using cisco cloud upgrader that has been registered to CUCM and on the document https://upgrade.cisco.com/DX. it doesn't mention if we have to change configure on CUCM, I wanted to make sure if i don't have to configure on CUCM. Can anyone give me an explanation?
06-18-2021 12:23 AM
Have you gone through the below guide.
06-18-2021 12:32 AM - edited 06-18-2021 12:43 AM
Yes I did it explains upgrading using cisco upgrade tool with no UCM. But i have UCM and wanted to know if i can use cisco upgrader tool when the phone is registered to CUCM need.
06-18-2021 01:38 AM
Go through the Migrate a Cisco UCM registered DX device to CE software (page 1 of 5) if tis registered through the CUCM.
if you are going through the Cloud Upgrader tool , you need to change the TFTp address to upgrade.cisco.com or 35.185.22.200. In that scenario your DX70 will not register with the CUCM during the migration. once converted you can register it back with the CUCM.
06-23-2021 01:23 AM
I tried the cisco upgrade tool and allowed the firewall for outbound connections, but when i test it it doesnt work. do i have to allow for inbound connection also?
06-23-2021 02:45 AM
The DX device must have access to internet to access the Cloud Upgrade Tool. Are you able to reach the below IP from the DX device subnet ?
TFTP Server 1: upgrade.cisco.com or 35.185.22.200
06-23-2021 06:48 AM
Internet works the upgrade.cisco.com works but 35.185.22.200 says bad gateway
06-23-2021 08:38 AM
DX should be able to reach upgrade.cisco.com or 35.185.22.200
06-24-2021 06:38 AM - edited 06-24-2021 07:27 AM
Now it upgraded to CE software and normal calls work but the webex meeting doesn't work. It says Your call cannot be completed as dialed, please consult your directory and call again.
06-24-2021 07:44 AM
How do you Jon the webex meeting. I believe That message is from CUCM .
06-24-2021 07:56 AM
it said enter the meeting number from your calendar invite webex meeting. Do i have to be invited and where does the invitation ID sent to.
06-24-2021 10:18 AM - edited 06-24-2021 10:41 PM
When you receive a meeting link, meeting ID details will be mentioned in the invite. use it to Join the meeting.
06-24-2021 10:03 PM
Okay Thank You, but in Dx 70 there is not login option for webex right?
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