VCS: Howto allow Internet SIP calls to registered Movi users

[Juergen Hornung]

How can I configure VCS to allow SIP calls from Internet to Movi users that are registered to a VCS?

I set up a SRV record pointing to the VCS, but it seems some security rules preventing the call.

[Martin Koch]

That should work quite out of the box in a standard VCS-E/VCS-C deployment.

Recheck the DNS settings, zones, transforms / search rules and other settings and check on the call/search

history and other logs if you can see more.

Check out the vcs admin guide and especially:

http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Basic_Configuration_Control_with_Expressway_Deployment_Guide_X7-2.pdf

If you are still stuck afterwards you have to tell us a bit more about your deployment.

Like Do other external calls in/outbound work, as you explicit mention movi, where are the movi users registered vcs-e/-c

is the domain set on both, is the traversal zone active or does it show errors, what are your search rules, dns settings, and so on

If its a critical issue, open a case towards TAC.