VCS "Failed to register to external manager" --> TMS

[gujiguy2642]

Hello exprerts,

I am trying to add VCS to TMS.

From the TMS connection is sucessfull and i am able to add the VCS to TMS.

But when i go the to the VCS --> External Manager.

Status (last updated: 23:29:56 EDT)
State	Failed
Reason	Failed to register to external manager
Address	10.10.10.20
Protocol	HTTP
URL	tms/public/external/management/systemmanagementservice.asmx

I have tried to purge the VCS out and re add it.

Checked the network settings to see if secure device communication is off

Rebooted the VCS

Path looks to be correct

Certificatoin verification mode on VCS is : OFF

Not sure what else to check.

Any help will be appreciated.

[Martin Koch]

Hi Guji!

Is there a firewall or NAT in between the VCS and the TMS?

There shall be no NAT and the VCS needs to access the website of the TMS.

Which versions of TMS and VCS do you use? Some combinations forced the VCS to use https

which was often not enabled on the TMS.

As you use HTTP, a tcpdump on the VCS might be helpful.

You could login as root as ssh and execute:

tcdpump -vAnls0 -i eth0 host 10.10.10.20 and port (161 or 80)

and save the external manager settings again and see what you see.