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VG224 Bad Port/MGCP error question

Brett Lykins
Level 1
Level 1

I've got a port on a VG224 that is giving fast busy for a second followed by silence, doing MGCP Packet debugs for that endpoint gave the following:

GW-HOSPITAL-IDF31-1#
003595: Dec 20 08:39:59.484 EST: //50742/FDF228CB9F20/MGCP|aaln/S2/2|-1|-1/<VOICE>/mgcpapp_process_ccapi_ev(1861):[lvl=1]CCAPI event=25-CC_EV_CALL_SETUP_IND  state=CALL_VOICE_ACTIVE  major=10-EV_OFF_HOOK  minor=32-   pkg=64
003596: Dec 20 08:39:59.484 EST: //50742/FDF228CB9F20/MGCP|aaln/S2/2|-1|-1/<VOICE>/mgcp_invoke_app_sm(554):[lvl=0]MGCP:calling FSM- callp(65093D40)
003597: Dec 20 08:39:59.484 EST: //50742/FDF228CB9F20/MGCP|aaln/S2/2|-1|-1/<VOICE>/mgcp_invalid_off_hook(2721):[lvl=2]callp(0x65093D40), current state CALL_VOICE_ACTIVE, event EV_OFF_HOOK
GW-HOSPITAL-IDF31-1#
003598: Dec 20 08:39:59.484 EST: //50742/FDF228CB9F20/MGCP|aaln/S2/2|-1|-1/<VOICE>/mgcp_invalid_off_hook(2734):[lvl=2]
MGCP-INVALID-OFF-HOOK-EVENT ccd call_id=50742, offhook_call_id=51098
   invalid_offhook_ev(10) EV_OFF_HOOK for state(9) CALL_VOICE_ACTIVE
003599: Dec 20 08:39:59.484 EST: //50742/FDF228CB9F20/MGCP|aaln/S2/2|-1|-1/<VOICE>/mgcp_invoke_app_sm(590):[lvl=2]MGCP:FSM done- callp(65093D40), new state CALL_VOICE_ACTIVE, event EV_OFF_HOOK


--

I can't find anything documenting what might cause an "Invalid-off-hook-event", just wondering if any of you have seen something similar before.

I've gone through the usual with a butt-set at the frame: bounced the port in the gateway, reset it in CallManager, verified that the pins aren't bent or anything silly like that.

We just swung the DN off onto the next free port on that VG224 and it worked fine, but even with a new DN on the first port, we still got the above error and trouble.

--

VG224 running 15.0(1)M, RELEASE SOFTWARE (fc2)

Talking MGCP back to CCM 7.1.3

-Brett Lykins
#ciscochampion
1 Reply 1

fkarami
Level 1
Level 1

Hi Brett,

Can you please change the configuration from MGCP to H323 and see if you still experience the issue?

Cheers,

Farbod

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