09-20-2013 02:03 AM - edited 03-18-2019 01:50 AM
Hello Support Team,
Im Using six VXTactical Systems.
I have done a SW Upgrade from TC 6.1.2 to TC 6.2
CTS-TACT-K9 with inegrated SX20 Codec
Four from this systems works fine.
two ohter systems didndt show a picture in the self view since the upgrade.
When i go back with this two Systems to TC 6.1.2 they work fine again.
But we need TC6.2 in this systems otherwise the remotecontrol is not working.
So with this two systems i can only made a voice call.
But the System works fien with an External Camera.
I have allready done a factory reset on this systems.
Sometimes the Self view shows a picture sometimes not.
So does anyone else have the same problem or i m the one and only with this systems ?
Best Regards
Thomas
09-20-2013 05:11 AM
Have you tested TC6.2.1 on your tactical unit?
I would recommend you to open an case with Cisco TAC to have this looked at.
//Marius
09-23-2013 04:41 AM
Thanks for the Info i have allready opend a TAC Case 627383133 !!!
I have also tried TC6.2.1 it is still the same.
Best Regards
Thomas
09-22-2013 11:06 PM
10-17-2013 07:04 AM
We just upgraded our VX Tactical to 6.2.1 and experienced the same issue. The camera no longer works. Also we get random messages that the codec isn't accesible.
I roll back to the original 5.1 release and it works fine.
Any news on when this will be fixed in 6.2?
06-02-2019 04:05 AM
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