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Webex RoomOS (10.20.1.6) on Room Panorama - how to disable Auto Wakeup

pescla
Beginner
Beginner

I have an issue on our Room Panorama - when people hold a meeting there without using the Hardware in the room, the device keeps going into Halfwake, then full Standby, but will suddenly wake up again, irritating the participants because suddenly the monitors turn on for no reason.

 

Now the weird thing is, i already disabled the WakeupMotionDetection and PeoplePresenceDetector settings. Yet it still happens.

What can i do to completely prevent the system to leave Standby Mode, except for when a user touches the Touch Panel?

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