1700 Tandberg - the codec's power light comes on but the continues to flash from amber to green as if it's constantly going through a reboot process. The screen remains black and the remote control has no effect.
Have you made any configuration change or software upgrade/downgrade recently?
Have you tried revert back pervious software version?
If not, I suggest to try this first.
> If x = 1, then execute "selectsw 2" command
> If x = 2, then execute "selectsw 1" command
Codec will automatically restart with previous sw version of Codec had
We did recently upgrade the firmware but the system was working fine for a few days before this problem started.
We will try to cable into the system and let you know if that works.
Would be interesting to see log from console port which should contain the indication why system kept restarting.
If revert back previous software version doesn’t help, tried default factory the Endpoint.
Codec will automatically restart and boot up with default configuration (you will then need to reconfigure Endpoint including add option keys)
Once I get "$" and type in the "eee" command nothing happens? How long should it take to respond to the command?