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404 Not Found

Hi,

I have deployed VCS-C with VCS-E and encountered issues on SIP calls.

We have no issue on traversal calls. A jabber client/external endpoint registered on the VCS-E can do successful SIP calls to any endpoint registered on the VCS-C or vise versa.

We just encountered issues on SIP calls via VCS-C wherein endpoints registered on the VCS-C cannot do successful calls and results a "404 Not Found".

We have endpoints registered on the VCS-C that are on different network subnets.

Endpoints on same network subnets that are registered on the VCS-C can make SIP calls succesfully.

We encounterd the issue if endpoints that are on a different network segment and both are registered on the VCS-C with same SIP domain.

What are the things we need to check on the ACL? or Firewall?

Thank you for help.

Br,

Acevirgil

1 Reply 1

Zac Colton
Cisco Employee
Cisco Employee

Debug diagnostic log in VCS while reproducing the failure would be quite useful.

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