9951 Supported USB Headsets? Plantronics C610 Issue

[jspilde]

Hi,

I have tried a Plantronics USB C610 headset with a 9951 phone running loads 9.0.4 and 9.2.1.  When pressing the headset button it goes off hook for about a second and then back on hook.  I seem to recall similar issues with USB audio devices with older versions of IP Communicator.  Does anyone have any recommendations on supported USB headsets with the 9951/9971, or thoughts on a fix for this for this issue?

Thanks,

Jason

[dan.letkeman]

Did you ever get this resolved?  I am having the same issue.

[jspilde]

Hi Dan,

I updated the 9951 phone load in CUCM to 9.2.3-27 and the C610 works perfectly now.