Hello Guys, i have a 9971 phone but i cannot
get the camera to work. all parameters seem fine. i activated it in system ->enterprise configuration ->cisco camera enabled.
any advice to get this working?
thanks in advance
did You turn camera on at 9971 device menu settings?
Check the below link:
and make sure you are using supported version of CUCM otherwise you are running into a known bug CSCtf17163
check the bug details to fix this issue.
the problem is now solved.
it was a power nogotiation problem between phone and switch.
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