We have been working on a C90 this morning that will not boot past the Cisco Logo.
We attempted to do a software recovery but this hasnt worked. We think that if we remove the config file from the Lynux back end, a software recovery will be possible as the customer reported that the codec started to reboot when he entered at 50 character system name. (maximum allowed)
We are currently unable to get to the root interface, we can only get to the saturn prompt.
Solved! Go to Solution.
I also encountered this problem.Can you please send me the u-boot.bin file and pkgextract.elf file?(My email address:email@example.com)In addition, can I use the 3CDaemon as the TFTP server? Do I need to connect my computer to the codec with Ethernet cable ?Thanks.
Related but slightly off topic - I need to perform a password recovery on an E20 which will not accept the factory reset sequence. Can you please help? I have a console cable and have interupted the boot sequence, and I am now looking at the SNOOPY> prompt. Help please please please ... Thank you!
Hi. I need these files:
From where can I download it? Or can you just send me it via e-mail (firstname.lastname@example.org). The hardware is Codec C60
Thanks in advance
Martin - I know you are a Telepresence guru ... Can you give me a quick run down on recovering the root / admin password from the console for an E20? I have one which does not want to take the factory reset sequence, though I have now interupted the boot sequence with a console cable and have the SNOOPY> prompt. Thanks.
when you are in SNOOPY> prompt you can do :
setenv othbootargs factoryreset
Once the E20 has booted, the factory reset should be executed.
please consult how to recover image for sx20.
I receive the error - Error: "pkgex" not defined
ASTERIX> setenv serverip 192.168.1.1
ASTERIX> setenv tftp_path /
ASTERIX> setenv saturnpkg s52030ce9_5_3.pkg
ASTERIX> run pkgex
## Error: "pkgex" not defined