cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
233
Views
0
Helpful
1
Replies

alarms in TSM when a camera is not working on a C90

Jesper Arenskov
Level 1
Level 1

Is it not possible to get alarms in TSM when a camera is not working on a C90? I have an error in the C90 that the camera can not be detected but there is no alarm in the TSM system. Should it not be possible to get this alarm in the TSM system?

 

1 Reply 1

Patrick Sparkman
VIP Alumni
VIP Alumni

Hello Jesper -

TMS doesn't report anything on connected hardware of a codec, only what's relevant to scheduling and minimal management functions that TMS uses.  If you go to Systems > Event Notification Manager in TMS, you can see the events that TMS can notify you on.  If you'd like to have notifications added to TMS, the best way is to work with your Cisco Account Manager in opening a feature request to maybe getting it added.