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Audio delay warning is poping up

Hi Mates,

My one of the clinet is getting warning messages which related to audio delay as mentioned in picture. The codec that we installed there in site is SX20.

Can anyone please tell me how to resolve erase this warning message.

Regards

Chandra Prakash

 

1.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Jonathan Unger
Rising star

Hi Chandra,

 

What device is being used to play out the audio from the Cisco codec? Is it the TV itself? Sometimes there can be issues with the TV performing post-processing on the signal, delaying the output a bit. This can sometimes be fixed by changing the TV mode to "gaming" to bring down the latency.

 

This is just based on my personal experiences though.

View solution in original post

1 REPLY 1
Jonathan Unger
Rising star

Hi Chandra,

 

What device is being used to play out the audio from the Cisco codec? Is it the TV itself? Sometimes there can be issues with the TV performing post-processing on the signal, delaying the output a bit. This can sometimes be fixed by changing the TV mode to "gaming" to bring down the latency.

 

This is just based on my personal experiences though.

View solution in original post

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