My client is having an issue with the back-light setting on the new Cisco TelePresence SpeakerTrack 60.
Their codec is a c40 on firmware version 7.1.4
They have just installed the SpeakerTrack 60 in place of a single camera. When the client connects a call the image is very dull. If the client turns the camera back-light off on the codec, and then back on again during the call the image brightens again.
When it was a single camera system the back-light worked perfectly fine.
Any ideas?
