TelePresence and Video Infrastructure

Bulk deploy macros on TelePresence Endpoints

Hello, We have about 400 TP endpoints (latest CE version) registered CUCM 11.5 and planning to deploy macro for end user feedback and survey about TP call experience. It is time consuming to add this script manually to all the TP endpoints. Is ther...

Touch10 working with AMX and Crestron

hello team,Do you have more information on the touch10 working with the AMX and Crestron? The integration story.

SX20 help with Macro

Software version ce 9.13.2SX20This problem relates to Webex Meetings and the mute fiasco! I have a situation where room systems users in a Webex meeting at the touch10 need to to click "Keypad" and enter*6 to mute/unmute2 to cycle through the various...

Video Calls droped between to Callamanger Cluster RTMT (125) Out of Bandwidth

Hi there, Having issue with dropped Video calls between your callmanger cluster in Brasil and Switzerland. Both run on version 11.5When we try to make a Video call between our Webex Room Kit Plus in Brasil and Switzerland, only a audio call is is cre...

Resolved! CMS Conference Problem (no Video)

Hi All! I 've been configuring CMS 2.8 for a customer everything registered , looks fine but the problem is when making a video call between 3 participant there is no video just audio and sometimes the conference disconnect.In the CMS logs , I rec...

Resolved! MX800 Webex registration

Hi, I have Cisco MX800 and we need to register the unit with Cisco webex, after upgrading to 9.14.3 the touch pad stuck in proxy options screen and i am unable to enter the 16 digit activation code.the message shows the following: The activation ser...

Resolved! CAMERA DETECTION ISSUE WITH NEW SX80

Running firmware CE9.8.3 New SX80 installed. Camera video is good, no issues. Problem is camera control. Verified Camera Control Cable good but still get the warning. Have performed Factory Reset on system.Have upgraded system from CE9.7.1 to CE9...

Telepresence MX800 Speakertrack Issue

We have a MX800 single screen with 2 cameras. At the moment both P60 cams are connected in the Peripherals but not the Speaaker track 60. Also the icon for the speaker track in the Call Control is missing. I compared all settings with another system,...