Need help. Our endpoints are constantly losing connection with the VCS. Sometimes it takes 5 mins or 3 hours before it losses connection. On the call logs, i see the reason for disconnect is "Remote Rejected". When our VCS provider checks on their...
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Can anyone direct me to where I can find the published MTBF for the DX80? Thanks -
I was going through the settings to re-configure and after i reset call services, it's been looping at the Cisco Boot Logo. Both the pinhole button on the back and the volume up + mute button trick don't appear to do anything. Any other suggestions?
What are the reasons that would prevent me from calling a VOIP from a VTC but not the other way around? I am new to the unified communications world.
Hello All,Can anyone let me know we dial Google or MSteams WebRTC calls from Developer API of any Cisco VC device. Thanks in advanceRegardsVinod
Hello, my environment is a Cisco Webex Room Kit Plus Precision 60 with a touch 10 and I have maybe 7 camera preset created and named label. But would like to know if there is a option to add a image or snap shop of the preset position to the already ...
Per STIG guidance I need to disable the PC port for a Cisco Webex Desk Mini and have been unable to figure out where (or if) this can done. I've downloaded the users and administrators guide, have accessed and went through all of the menu options und...
Well one headache after another .. Running Desktop Pro - Room OS 11.1.2.4Settings > Conference > Encryption Mode = ONI make a call to my local CMS and get the following error: Unable to establish EncryptionCall Log indicates "InsufficientSecurity"W...
Hello,I have cucm 12.5.1 in which i have added webex room kit plus as a device. now i want to configure snmp v3 for it, but i am not able to see any snmp dashboard for the snmp v3 configuration for that device.how can i configure snmp v3 for that.Any...
Hello Dears,I need to perform a factory reset on SX80, but I am unable to do so, as this model is different from others. Attached are the relevant files. Can you please provide instructions on how to factory reset this particular model?
I am attempting to do a software upgrade on one of my VTC endpoints (a DX80), however it fails every time, saying "The event failed to complete. Details: Software FTP Directory not accessible via IIS/HTTP." Looking through previous conversations, I n...
Got a DeskPro running RoomOS 10.19.4.2System is registered to our VCS Expressway Core. H323 enable works.We are working to go SIP only for all dialing from/to our VTC's and phones. What I am noticing now is I am able to dialing VTC to VTC that are ...
Resolved! Cannot Join Meeting on WebRTC CMS
Hi,Currently I'm having problem that user cannot join to room with error Joining Meeting Failed when joining from web browser. We use CMS 2.3 with CMS Turn. When user joining from Cisco Meeting App, they able to join room normally.I attached 2 logs c...
I'm working on deploying Cisco Meeting Server in our company and was trying to figure out how DX systems interact with CMS to add or invite participants. Let me explain. In our prod enviroment:CUCM 12 (without Resource Groups configured)CMS 2.5.2 (co...
I configured a CMS Edge to provide turn services as follow: private IP: 10.1.7.41 public IP: 41.1.1.41 I followed the deployment guide 3.6 scalability and resilience and I entered the following commands on the Turn server correctly: turn short_term_c...
