TelePresence and Video Infrastructure

Running CMS 2.6.1. on an X3 appliance. Getting the folowing and trying to locate via putty the command to correct the version issue.BFCP receiver failed to parse 292 bytes from ::ffff:ac8:a61c:5060 (reason: 'incorrect version')Any ideas are appreciat...

Hi - We have a MX 300 G2 (ce 9.7.1 30bff6140aa) in one of our video conferencing rooms, but this seems to happen with all the devices.  When we are using video conferencing form the device and use sharing(proximity or hard wired) at the same time it ...

In our DL set up - we have two SX80 codecs connecting with a WebEx Plus codec.  We are generally connected Monday through Friday from 8 am to 5 pm.  However, in the past few weeks we have video glitching at the site with the WebEx Plus codec and then...

Hi all,I am wondering if we can make a video conferencing session from 1 codec to multiple codecs.is there any hardware or license limitations regarding that ?Thanks,                  

Within the last 48 hours we have noticed the CPU averaging about 40 to 60 percent with peaks 80 percent ... It's random but happening on them.   Configurations are mirrored.   They are registered to the VCS Control also.   The average call volume is ...

Good morning nice to met you all, I need to link 5 TelePresence in a conference (1 SX80, 3 C20 and 1 C40), but when we finally connect the last one (5th) they can listen to us but, they are unable to see us. We are using skype for bussiness and we ha...

Hi all, Has anyone ever doing an integration between room kit plus and extron? I have problem with my meeting room with AV system. some time my touch 10 can't control AV processor device in my case i used extron as an AV processor with costume in roo...

How can I achieve both of these scenarios simultaneously using Cisco CMS?DTMF Tones using DTMF profiles configured via the API for Layout change, start-stop recording, etc.Sending DTMF to external Audio/Video bridges/PBX's/IVRs e.g inputting Extensio...

Anyone implement their fire / intrusion based alarm systems over VoIP? These systems dial a phone number to the alarm receiver (server, etc.) and communicate a slow speed protocol between eachother. Worked great with the TDM phone system. Getting ...

Need some insight where to look. I have over 300 endpoints  on my TMS 15.4.0 running windows 2012 and separate SQL 2012 server.  Problem is I am seeing systems I know are online working that are indicating "No HTTPS Response" ???? Many of the systems...

Hi Cisco TAC Team,I have a client with 2 SX80's in different rooms that are displaying an Audio Delay error in the WebEx hub. The display is made by Samsung and the client shows the displays as having gaming mode On and no other video processing type...

What is the maximum acceptable cable distance for the HDMI and RJ45 cables connecting a quad-cam to a Room Kit Pro?