TelePresence and Video Infrastructure

Hello,The color calibration for my Cisco monitor is way off and I'm looking for instructions on how to re-calibrate.Would be grateful if anyone can point me in the right direction.On the back of the monitor, it states Model: TTC60-21.Thanks so much i...

We've got several SX20's, all standalone, not registering to CUCM or any Gatekeeper. We've got H.323 enabled and set as the default protocol. We're on a few different versions of software, ranging from 9.1.4 to 9.7.x. We see it every once in awhile w...

Greetings, For teletresence endpoints like SX, Webex 70G2, 55, when do we need to order "MultiSite Software Feature Option" and what is its purpose. Is there any Document about this

Can you delete a phonebook source from the TMS Phonebooks?  I have multiple duplications in my Phonebooks and would like to clean it up so that I only have one phonebook per location - how do I delete the resources?  Thank you. TMS

We have Expressway C & E Setup of Software Version X8.10.3 for MRA which is deployed on BE6M server.Now we are planning to move it to New UCS BE7M Server.So just i want to confirm if we can follow one one method metioned below or Suggest,  1. Impleme...

I have Webex site with Hybrid calendar and call services enabled for Cloud registered Room Kit's, and when dialing a complete URI to any non webex.com or cisco.com domain the call fails.  Troubleshooting it I saw the call routing into the Expressway'...

Hello,thanks in advantage of your collaboration. I need to convert a MSE 8710 blade into a Blade 8510. You can give me directions on how to proceed to convert licenses,please.Many thanks,RegardsAmedeo

Hi,We experienced problem on 1080p camera of the C40 codec wherein the camera produces mechanical sound which is not a normal sound. Actually it vibrates and produces mehanical sound and you cannot even control it while it is vibrating.We experienced...

I have  Cisco TeleprenceMX 800 , it registered on Cisco Spark, the issue when I make call for webex teams user A and in same time I can't initiate call to  webex teams user B , and  I f I receive call from user B and answer it , the call between MX80...

Hello, I would really appreciate if any one help me with the below video conferencing solution.1. 2x CMS 10002. 20x SX80 Codecs with SMP+ licneses 3. 2x BE6K.4.2X LIC-CMS-K9 & LIC-CMS-PAK So my question is that do i need UCL/CUWL licenses to register...

Software version:ce 9.5.0 fb56c25334b 2018-09-13Registration: On-prem Expressway Core ClusterOne of our codecs randomly looses audio for remote webex attendees for a minute while being connected to a WebEx Meeting using "Call My Video System". This h...