TelePresence and Video Infrastructure

RoomOS 11.1.3.1 presentation bug.

Upgraded a few of my codecs (Room Kits) to the latest software and found an annoying bug:If I have a presentation on screen and then go to the control panel and click the "Standby" button - the next time the system will turn on, it will start the pre...

Resolved! CISCO SX, MX, WEBEX CABLE REPLACEMENT PARTS LISTING

Does anyone have a good CISCO replacement parts listing for the SX, MX, WEBEX, system including cables for the various camera's i.e. specifically the control cable for the SX80 .. I have been looking all over the place and can't find the replacement ...

URI type num@ip_address not routed on ExpWay E

Question, on ExpWayE search rules are configured, any call should be forwarded to ExpWayC. And here is strange, if a call from URI like xxx@domainname.name, it goes to C and normally reaches the codec and everything is OK, but if the format is URI nu...

Resolved! CMS IVR not accept DTMF

CMS IVR keeps saying "Please enter your caller id..." when called from PSTN. But calls to IVR works for DTMF, entering caller ID(Meeting ID) then joins the meeting.

Resolved! CVI/VIMT Demo license

I need a CVI/VIMT demo license for the customer. And need help with the procedure/direction to get it loaded on control hub.

cisco webex desktop pro - insufficient security error

Well one headache after another .. Running Desktop Pro - Room OS 11.1.2.4Settings > Conference > Encryption Mode = ONI make a call to my local CMS and get the following error: Unable to establish EncryptionCall Log indicates "InsufficientSecurity"W...

Resolved! CISCO SX80 - CAMERA PrecisionHD 1080p 12X

Hi,I want to know if the Camera Precision HD 1080p 12x is compatible with the Codec SX80. Thanks,Ivan

cucm 12.5.1 snmp v3 configuration for telepresence video endpoints.

Hello,I have cucm 12.5.1 in which i have added webex room kit plus as a device. now i want to configure snmp v3 for it, but i am not able to see any snmp dashboard for the snmp v3 configuration for that device.how can i configure snmp v3 for that.Any...

Cisco Roomkit Plus showing Camera Not Connected

Hi All,I am deploying the Cisco Roomkit Plus with two units of Cisco PTZ4k Cameras (one for audience, one for presenter).Both of the cameras connected to one network switch. Then from network switch, connected to the camera control of the Codec.I am ...

Cisco Room kit plus call disconnecting issue.

Dear team, We are observing audio, video loss issue on Room kit which has configured as standalone.It is poly cloud call and cloud call monitor is showing the call was disconnected due to the Reason: “The call was ended after not receiving media for ...

Cisco SX80 question

Hello All,We have a couple of SX80s in 2 different rooms. They are set up direct mode not tied to any infrastructure. They are used almost exclusively for connecting to Zoom at this point. We recently needed to move them to a more secure VLAN. After ...

Resolved! error msg in CMS:"WB3Cmgr: Could not find connection to update webbrid

Hi, I have upgraded to CMS 3.3 and while trying to set webbridge3 to work I get the following message in status-> general: "WB3Cmgr: Could not find connection to update webbridge3 info" I have certs setup properly, both with client and server authent...

Webex Codec Pro versus Codec Plus

Is the Pro Codec more powerful than the Plus Codec? I know the Pro device has more various types of inputs and outputs but is the codec itself more powerful? Is the Pro codec better at encoding and decoding data to/from audio and video?