TelePresence and Video Infrastructure

Hello, I have a c40 that continues to baffle me.   I call into my MCU 4510 via SIP at 768kps, and it connects with a 1280x720 resolution.   However, it eventually reverts to XGA ... usually after several minutes.   This particular c40 used to be conn...

Hi All, I have a SX20 with version CE8 witch is not allowing me to see the the Web Interface. When I access to the codec with the remote control, I don't find the option NetworkServices to enable HTTP On. Can you please let me know how to do it, I al...

Hi,   I have an issue on MX800 speaker tracking. Before my MX800 Speaker track is registered on VCS-C and it is worked fine. Since I migrate on CUCM the speaker track is not worked anymore, one Camera was not detected anymore, and the display on TMS ...

Hi all We have several SX10 endpoints registered to CUCM. External calling is through Expressway (C and E).   I'm able to make SIP calls like room@domain and also H323 calls with IP. But I have been looking for solution to call Polycom RMX 2000 syste...

Hi,    We have a CMS 2.2.10 with recorder enabled but the user asked us if its possible to change the resolution of the recording (lower) to generate a smaller mp4 file. I have read documentation but never found information about changing this, I thi...

Hi,      We are planning  for deploying cisco Telepresence SX 20 1) Is it possbile to let someone join the conference using WebEx?2) Do i have to purchase  any other device to connect to WebEx?3) Is it possible to do the conference between other vide...

Hi, we have installed a number of Spark Room Kit. We have configured the UserInterface Settingsmenu Mode to Locked. This is to prevent that users can change important settings from the touch device. After a boot of the system, the settings have chang...

I am running ce 8.2.2 Final on the SX20. So initially I had this problem and after doing some research on the CSC I was able to figure out that I had to switch the input from auto detect to digital. After doing this my laptop was able to send content...

So at my site I have a couple different Telepresence systems. Can cable TV be hookup to a Telepresence screen. My Head of Office has the SX80 model in his office. Or like a device like the Fire Stick.   Cisco TelePresence SX80Cisco TelePresence MX800...

Hello everybody, i have an issue with my SX20 telepresence device (TC6).It is running in maintenance mode since 2 days. Nobody has changed anything.Do you know how to resolve it please?