TelePresence and Video Infrastructure

Cisco PrecisionHD not initializing. We have an SX-20 and during a call the Camera went black and tried to-boot it self. After failing to come back online, it does not initialize and the LED stays "orange" and the camera does not move yet vibrates r...

Hi all, I am new to this forum and in a new job. We have a Cisco SX80 video conference system and use a virtual room to meet. When using 2 laptops to meet in the virtual room there is no issue but when we use the cisco system to dial in and meet ther...

Hi All, Does anyone can tell me whether telepresence server can use for the video conference taking place if we have a CCM node that DX registered on it? If yes, what license type we need? Thanks

We are looking for some more info on what the ports on the side of a touch 10 are intended for. There are 2 USB's and 1 what looks like headset connection? givin I can't locate any data about these I presume they are for future use? If a POE bric...

How to remove the green squares on the faces of people in the remote site...And what is this green squares?ThanksShy

Hi there please i have the cisco mx700 with dual camera but it cannot detect cameras

Dear All, We have CMR demo license and want to get on WEBEX meeting from Cisco C40 & MX300. C40 Software Version: TC 5.1.5 297625 MX300 G1 Software Version: TC5.1.6.298375 But I am unable to connect to webex from the above device, please me with this...

Hi, We have CTI-VCS-BASE-K9, the system hard drive had crashed. We can replace it with simmilar one, but how to restore OS?

hello everybody, a customer has a Cisco SX20 working in stand alone mode registered on H323 but i'm not able to sharing my computer. Anyone knows if is it possibile.Thanks in advance Marco

Hi Team, We have cisco SX20 system and from many days we are getting a error on the Troubleshoot page. Customer says they don't need have to see any error on the page. Customer is telling this where some configuration issue is there. Please help on t...

Good Day, I'm trying to save a copy of the default HD mountain picture on the Cisco MX-700, so that we can modify it w/ information to make the device easier for our customers to use.  Is there a way to extract that default image?  SD copy attached....