I have several Tandberg MXP 3000s that I thought were Identical . Some have the HD camera and some don't . The cameras will not work on the ones that were originally bought with the low def cameras but other that the cable being different I don't se...
Hi,
We currently integrated our Call Manager to the Grandstream PBX and calls are working fine. However, we tried to conduct a video call from cisco phone to grandstream phone and vice versa but it will just connect as audio call. When we click the ...
Hello,
We are designing Telepresence like solution using a single codec for our customer.
Wanted to check if C90 codec can be used for connecting three cameras + one content source and four displays.
Using this, can we achieve the following ?
1. Thre...
Hello All,
I have 2 SX10s and cannot figure out how the encryption works for these. They are both registered to our VCS-C, and cannot connect with one another. Both systems have Encryption turned on and not to "Best Effort". I am thinking that this ...
We are in the process of replacing our existing Polycom Video bridge/Scheduler with Cisco Telepresense. We have some SX endpoints registered with CUCM as well as Polycom HDX units registered with VCS. Both endpoints can call into rendezvous meeting...
Hi All,
I'm having some strange behavior...
My bridge is a MCU 5320, licensed for 7 Full HD ports (14 HD, 28 SD, etc) version 4.5. I am running TPC XC4.0 with no release key. We only have one bridge right now, so no big reason to have more bridges in...
Hi Gents,
I am trying to get two SX10 in two different locations over MPLS.... Both devices are registered with CUCM, can make and receive audio call from any phone in the cluster; However, i can get the device to call each other(Video call).
With ...
Hi,
I suspect the camera is failing on my SX20. It will not auto focus anymore. It stay blurry all the time. I performed a factory reset but that didn't help. I also changed the focus mode back and forth hoping the toggle would wake up the auto focu...
I am having a challenge connecting the MX300 to my CUCM internally. i have reset everything to enable it to work but seems its not helping, i have uploaded the CA certificate and all the network information but it keeps saying that "Provisioning Erro...
Hello,
I am using TMS version 15.1.0 and the persistent template tab is no longer showing up under settings when I am clicked on a device. Could this by any chance be due to the level of access I am granted? I need to change the sip address but am n...
I'm not sure if I'm having a total memory loss or what, but didn't the SX20 w/multisite support a total of 4 video sites (1+3) and 1 audio-only site?
Via CLI I confirmed that my SX20 can only do a max of 3 calls (SystemUnit State MaxNumberOfActiveCal...
hi all,
We have subscribed to an E1 link, as i understand we have 30 channels.
We are also provided DID numbers for all the lines. eg 590001 - 590030
Say i have a group of 4 users/phones in a department with extensions 2001,2002,2003,2004
id like th...
Hi,
I have bought SX20 and installed, I want to enable Web snapshot. It is asking for RemoteMonitoring option key.
How do I get it. does it require license?
Running Version : TC7.3.4.e4daf54
