TelePresence and Video Infrastructure

Hi,I got the information from my customer that "During the Multipoint call the Cisco 10" Touch panel mic led is flashing in red color. " and he can not stopped it. The audio is still going to the far end during the mic led flashing.  The end user sys...

My end users are used to the OBTP experience from their usage over the last 5 years.  Unfortunately TMS cannot provide OBTP for conferencing devices that it does not manage.  What is the best way for me to provide OBTP to my endpoints?I did a network...

Hi, The codec was version TC4.2.1 and everything was working great.We updated the codec to TC7.2.1 and now the camera is not detected by the codec. The bottom-left LED on the camera is white (greenish).We tried to downgrade the codec to TC4.2.4 but t...

Hi,I've a VCS-C (ver.X6.0) which was working fine before, it's provisioned with the TMS where the movi clients are using it for calling numerous C40's for tele-teaching purposes. I'm facing a problem with the SIP registration of the C40 endpoints as ...

Got a good one for you all...I have an EX90 running TC7.1 and trying to get the handheld remote and the touch panel to work on it.I have another EX90 running TC7.3.0 and I have both the handheld remote and the touch panel working on it. I see is on t...

Hello How can I use 1024 x 768 or 1280 x 1024 resolution on SX80's output? The Administrator Guide shows it can be possible, but I can't use these resolution. I can use only 1280 x 720 and 1920 x 1080. Regards.  

Is there a combination of settings on the MCU or codec that can be made to help when sending video to participants in a conference, mainly increasing the frame rate of the video being sent, yet doing what can be done to keep the sharpness as crisp as...

Hi,My VCS Expressway is constanly reporting the following error:httpd[28261]: [auth_basic:error] [pid 28261] [client xxxxxxxx] AH01617: user admin: authentication failure for "/getxml": Password Mismatch, referer: httpd[28261]: [authnz_external:error...

This week, we had to stream a MP4 video file from one of our offices.  We ran the MP4 video from a desktop that was connected to the SX20 codec.  For A/V quality to be acceptable, I changed the Quality option to Motion from Sharpness.As an alternativ...

Hi,I have to make video conferencing offer for one of my customer which already have Cisco BE6000.In attached, the Bill Of Matérial that I have created. Please tell me if it is good or not. My customer wants to implement  video conferencing in three ...

I have a Tandberg C60 CTS-INTP-C60-K9 I am trying to sell.  It came out of a small office space and is no longer needed. It's all in good working order and has a service warranty until June 30, 2020. It includes the main box, the camera, remote and p...

When presenting to the VCU endpoint through a laptop the color is not white as background even though neutral is selected in the settings. the color is correct when connecting to conference it is only when presentation is selected. I have matched all...