I am upgrading my video infrastructure in preperation for supporting the next gen endpoints. VCS from 7.1 to 8.2/TMS from 14.1 to 14.4, etc. Where can I find a compaitibility matrix that tells me what version is supported for each?
Hi,I am facing an issue with TCS, all the call to TCS(point to point call and MCU Scheduled call) is getting failed after a specific time. once the call has failed I cannot see any video stored in TCS for that problematic call as well.if it is a MCU ...
Hello I'm not able to login in via web access to a couple of my CISCO C-40 VTC codecs.We recently purchased 8 systems for 4 different and all of the settings are identical.Our network guys have already verified that their setting are correct also.Doe...
Hi Cisco support team,I need to be able to use your "Cisco Jabber Video for TelePresence" software asap. I've never used Jabber, so I created an account and installed it per the instructions, but it's not allowing me to log in at all using the user ...
I have an EX60 and C40 on 7.2.1. I have tried downgrading to 7.2.0 and 7.1.4 and neither work. The pkg file uploaded successfully, and I can execute the upgrade, however the progress bar never moves and it never goes past the phase "Initializing inst...
Hi!I just wonder if anyone found a trick to run Movi4.2 in a virtual environment or a remote desktop session.My intention is not to do any real calls, but I often have to work from remote, with no transparent vpnonly having access to the server via R...
our system will be upgrading to Call Manager 10.5our end users would like to use their abbreviated dialing or speed dialing to enter a sequence of contact telephone number, emulate a pause, enter a 4 digit numeral code.Does anyone know how an end use...
Dear all,Is it possible to disconnect all remaning participants from a multiway-created ad hoc conference after person, who create, leave the conference?Scenario is a person create a multiway conference between 3 conference rooms and after a while le...
We need to replace a faulty Cisco VCS in a cluster. The peer was the master peer before failing. I I understand from the cluster documentation that we will need to remove the VCs from the cluster and add it back in. My question is will this incur an...
HiHaving issues with Web Gui access to the codec, which running older soft version. Internet Explorer 11 is not compatible with older version. Can not downgrade IE 11 to IE 8, because it is not compatible with new computer.Do you know another way to ...
Hi guys, We are currently experiencing issues where we have a Cisco Codec C90 with two outputs to two screens (HDMI1 & 2) Every now and then (randomly) we will see a quick horizontal flick run up the screen similar to a refresh… This can some times h...
Hello I've just deployed two SX10 conference systems. Both are placed in rooms with ambient sound (some machines working at the other side of the walk), when I do the setup it says the level of noise is ok but when doing a conference I get audio feed...
We have recently upgraded our MCUs from the 3000 series to the 2 x 5320 ones. We have a lot of endpoints that use ISDN to dial into us and used CISCO Conference Director to rename them to display their location and not the ISDN line number. Director ...
Hello. I have a Cisco TelePresence Profile 52/55 Dual running TC6.1.1.7d7af15 which was factory reset and, after reconfiguration, is presenting audio issues. Audio simply does not work anymore (people in the room cannot hear).Speaker cables were chec...
