TelePresence and Video Infrastructure

I am trying to test Telepresence Conductor (currently Conductor Essential free license) in version XC2.4.1 with a TS in version 4.0 TMS 14.5 and CUCM 9.1.I followed the Telepresence Conductor deployment guide to setup the TS under the Conductor, crea...

When you add TCS to call it adds a black box and shows it recording but it stays on the call showing it. Can you turn this off so it doesn't show the black box on the call?

to all, thanks in advance for all answers.please see picture 

Dear Team, I am using cisco sx-20 TP, i am able to receive the incoming calls but not able to initiate the out going calls from the device. Also if you could provide which old VC systems are compatible with Cisco SX20. ThanksDarshak

Hello All!    I am trying to upgrade my VCS Expressway to 8.1.  My VCS Control is already there.  However when I upgrade the expressway, and attempt an H323 call, it connects, but no audio or video gets through.  No calls will come inbound.  I have c...

HI,Our Tandberg C60 Codec's fan is failing.  We received a replacement unit.  Is there a way to get the configuration off of the old unit and import into the new one? Without having to redo it from scratch? ThanksRon SoulliardPolaris Partners

My E20 reboots continuously with following error. *****Dec 13 16:26:26 (none) main: Received signal SIGSEGV (11) in thread 0x4084d450, TID 1768Dec 13 16:26:26 (none) main: Illegal memory access at: (nil)*****Historical Logs - All.logDec 13 16:20:34 (...

Hi AllDoes anyone have any documentation on integration between the Cisco CUCM SME Server and VCS Control?Or is it that same configuration as integration as with normal CUCM?

In a dial-peer, can the session target support an SRV record, instead of an ip ora regular DNS entry.  Nothing in the documentaion I've seen, shows anything aboutit.  We want to provide failover, in the case our first voice switch is down, and have t...

We have an SX10 that is not recognizing signals from the TRC6 remote.This remote is working with another SX10, so the issue seems to be at the endpoint.I've compared settings on both endpoints and have mirrored the non-working codec to the one that i...

When using the cisco touchpanel and an MX200 or any other codec for that matter, what commands are used for entering DTMF tones?Specifically, when connected to two calls looking for pin #'s, does the touchpanel use the DTMF command without the callid...