TelePresence and Video Infrastructure

My client is having an issue with the back-light setting on the new Cisco TelePresence SpeakerTrack 60.Their codec is a c40 on firmware version 7.1.4They have just installed the SpeakerTrack 60 in place of a single camera. When the client connects a ...

Good morning My client is having an issue with the back-light setting on the new Cisco TelePresence SpeakerTrack 60.Their codec is a c40 on firmware version 7.1.4They have just installed the SpeakerTrack 60 in place of a single camera. When the clien...

I am setting up a new TMS Server @ Release 14.4.2. I am having a problem getting my phone book sources to synchronize. Below is a screen shot of my error. Not sure where to look to correct this.Activity logDetailsStart time8/21/2014 12:36:08 PMCreate...

Hi, I know this is funny question.Actually I just started reading TP. We are using ASR1K as SBC.I seen over there "interface SBC" something link below. I was searching config guidelines for CUBE SP and found the way to configure interface SBC but do ...

Dear team,We have facing issue for using remote control afterthe installation of speaker track 60.remote working fine on anothertelepresence equipment and the speaker track 60 is also not on voicealso.kindly please resolve the issue as soon as possia...

Hi,We have 8 SX-20s installed in verious meeting rooms. I have upgraded most of them to latest tc7.1.4, all went well except one unit restared and showing "Missing Release Key" error MSG (image Attached). It also became unavailable on LAN. Following ...

Hi, I know this is funny question.Actually I just started reading TP. We are using ASR1K as SBC.I seen over there "interface SBC" something link below. I was searching config guidelines for CUBE SP and found the way to configure interface SBC but do ...

Hi guys,We have a C20 working fine and reachable in the network (I am able to log in to it via HTTP).We are trying to pair the Touchpad to the codec, but it does not recognize it.Any ideas?Thanks,David

Hi Folks,I have a client that is using TMS 13.2.1 and their managed endpoints and infrastructure gear is getting messages of being out of service when they are not. Is there a new path to the Cisco service database that is more reliable with the stat...

We would like to connect three new Cisco C60 units to an existing ISDN gateway. The Tandberg Gatekeeper TTC2-01 REV.2. are these devices compatible? If so is any specific configuration necessary?

I am using TMS and setting up a conference with 2 internal endpoints and trying to add a third remote (traversal via VCS-E) by dialing the IP address only.Conductor is used to setup the bridge call to MSE8000 8510 blade.In TMS Conf Ctrol Centre, when...

Hi,we are analysing Lync Server 2013 and Cisco IM and Presence environments and I lack informations which are not in Microsoft Interoperability guide for VCS. I know that Lync uses different codec for video than Cisco. I want only 1 platform, not bot...

The ISE ERS endpoint java demo downloaded from Cisco does not deregister the endpoint.  The output is:################################################################  De register endpoint:                                      ##  This demo sends PUT...