TelePresence and Video Infrastructure

 I have a Enterprise Network Built over MPLS. Have Endpoints in Site 1.VCS-Control in SIte 2MCU in Site 3.There is no Routing Enabled between Site 1 and Site 3.MCU is neighbored to VCS-Control (Neighbor Zone). When endpoints dials MCU, the media flow...

 I have a Telepresence Content Server S5.3 and TMS version 14.3.We have created 5 Recording Aliases 88101 to 88105.When we schedule a call from TMS, we have the option to chose which recording alias is required. We could see that, we are able to book...

After creating a custom layout with the TC console and applying it to a C60 codec the following is observed: - After hiding all layouts and leaving only the custom created one as shown, the codec still shows the Equal layout and my custom layout- Alt...

Hi allI have an issue when booking WebEx enabled Telepresence with Outlook Productivity Tools - I can add the rooms using the "add TelePresence rooms" - Button and enable WebEx, but when I click on "send" the "communicating with server" message pop u...

Hi, I'm on firmware 5.9.X (I forgot exactly which firmware I'm on) and when I factory reset my EX90 the screen goes blank and I can't get it to power on unless I unplug and plug in the power constantly until it finally turns on. I downgraded it from ...

Hi,We've recently implemented Conductor 2.3 + TP server 4.0(1.57) for use with Multiway, while we are connecting straight to TP server for our scheduled conferences.We've had complaints that the active speaker switching is very slow to respond on the...

Hi Experts We recently installed the TMS 14.2.1 on windows 2012 R2 and we are try to open the TMS application server but the page is not loaded and we are getting below error message. Can you guide me how to resolve this issue HTTP Error 500.19 - Int...

Hello i trying to pair the Telepresence Touch 8 with SX20 via LAN, but the i receiving error of user or password.This password is from the SX20 Admin Page?I can access the SX20 through Web Page Admin!http://www.cisco.com/c/dam/en/us/td/docs/teleprese...

Hello,I have a client complaying about the video quality of a C20 through an MPLS Link.When i see the call statiscs i see packet loss and jitter.These are the requirements for Video:Interactive-Video traffic should be marked to DSCP AF41; excess vide...

HiI have 3 Cisco phones with individual extension, I now need to configure these there numbers masking should be one.Direct numbers: 03 0001 0001                            03 0001 0002                            03 0001 0003How can these numbers be ...

Hello, I have an SX20 (TC7.0.2) where after about 2 hours of being in a call the unit does not display video.  There is no incoming video or selfview, the screen just displays a grey image.  Audio still remains when the video is lost however.  Ending...