TelePresence and Video Infrastructure

Dear all,Our client has report a abnomral behavior from C60 with TC5.1.5.The device is connected to two output projector. The error message " Unsupported signal - The connected source (PC ) can't be displayed" is appeared on the first display while P...

Hi All,There is an enterprise parameter in newer versions of CUCM called "DSCP for TelePresence Calls" that is separate from "DSCP for Video Calls".Does anyone know what endpoints the former applies to? Is it just the traditional CTS endpoints (e.g C...

I have several MX200 and MX300 endpoints that will somehow lose the touchpad. They have to manually be paired again for the system to be used. Has anyone expeienced this? Feb 19 14:14:14 ppc appl: 100876.38 H323Call I: h323_call_handler::handleDiscIn...

Hi Team,We currently have EX90's setup in our environment, where the Touch panels came with the default cable length(approx 1 mtr). We would like to have the touch panels brought and kept on the table closer to users.Does cisco sell  these touch pane...

Greetings,We already use VPN phones successfully.Is there a way to do the same with an EX60?      We have a home office user that would like to use the EX60 for video teleconferences and content viewing/sharing.  Cisco Video phones are too small.Than...

Hello,We are working on deploying WebEx Enabled TelePresence and TMSXE to our environment.  Everything is working as expected, however I am having some frustrations with the email templates.  When scheduling with Smart Scheduler you get the booking i...

Hello. I have working infrastructure composed of Tandberg VCS Control (ver.5.2) and TMS (ver.12.6).VCS Control have active option Provisioning. I use Cisco Jabber as SIP client, and it's work.I add Cisco VCS Expressway (ver.7.2.1) in existing infrast...

I had an intermittent problem reported from our Operations Center.   When they call a particular IVR at one of our providers the DTMF entry for the pass code is often not recognized if the call was placed with speaker on.  If the call is made instead...

We have SX20 talk with cisco C 20 which in China.  setup as follow:1) The cisco C20 has used for video conference with switzerland site for while. 2) SX20 with Asus RT-N66U router. firewall has been disable also H.323&SIP passthrough have been disabl...

We have the following topology:Cisco TelePresence Server 3.1Clustered 8710 bladesRegistered to VCSCTS endpoint, CUCM SIP trunk to VCSI know this may seem like a strange request, but it comes from a higher power. Is there anyway to create an audio onl...

Hi Folks,I've seen posts about using the C20's microphone in other scenarios, so then discussions about pinouts and balanced to unbalanced coverters, etc -- but I'm wondering if there is a simpler way (perhaps built in way) to get what I'm looking fo...