TelePresence and Video Infrastructure

Hi,I have query regarding on VCS, MCU, TCS and TMS.How long are the logs available on each server for audit?Thank you.Br,Acevirgil de Ocampo

Hi,Can I make some direct H323 calls  and SIP calls (through VCSc) simultaneously ? I don't have VCSe but my customer wants that from internet his providers are able to call for two private meeting rooms with SX20 and C40. Is this possible?I apreciat...

HiI should provide video  conference set , if I install two EX90s at two sites , Is it enough ? to  setup conference between those two sites , or I should need server  ? Please , advise BR

Hi,I have a doubt about the syslog in VC devices.VCS, MCU and endpoints, has a parameter to define the Syslog server. Can I use a TMS to receive the syslogs ?Can I analice the call statistics from TMS ? What is the most recommended way to do it ?Than...

DEARS,I'M trying to access my VCS web interface but all i get is a blank page  everytime  i put the user name and password .though i can manage to access through SSH and i've put some command to remove the certificatation authentication ( if the prob...

         HelloI have TCS(ip:172.17.2.102) and MCU (ip:172.17.2.101) and not have h.323 gatekeeper. When trying to install new:-  "Create recording"      - dial number 172.17.2.101     - call type - h.323have "Call failed: No route to destination"

Hi folks,I can't find any suitable reference for software upgrade. Currently using software version TC3.1.0.215436. Upgradable to TC7 or? Is there any upgrade path/compatibility matrix required for software upgrade? Thanks

Hi we have had to perform an RMA on an MCU, an 8510 the replacement MCU appears to be working without issue, however we now have many conferences that have previously been schedule which TMS is showing as on a deleted system (we had to purge the old ...

Hi all,When we dial from MCU4501(4.4(3.57)) to Polycom Real Presence Desktop for Windows(2.3.0) on H.323 with no GK, Video bit rate is regulated as follows on the MCU (Home > Conferences > Conference name > Participant name > Statistics).  Channel bi...

Hello  Gang, I am still very new to Video so I still have some newbie questions. . . apologies. My question is;   when a person schedules a meeting in TMS and applies a pin to the meeting,  what happens in the background:1) how do the endpoints that ...