TelePresence and Video Infrastructure

Hi All,TMS - 14.3VCS - x7.2.2/x7.1C Series - TC 6.3/5.8Now, to me, I would have though that this would be something TMS Should do OOTB. To my mind, if a fan fails on a device, such as and endpoint or worse a VCS - I WANT TO KNOW ABOUT IT - IMMEDIATEL...

        TMS 14.3.  I am getting this error when clicking on Conference Control Center.  I know it has to do with JAVA (as this seems to be a known JAVA error message) and authentication with AD..  I get essentialy "locked out" from TMS and ...

Hi All,I am working on an issue where TMS is not pushing the meetings on devices like CTS 3000 / MX 300 , when selecting 'One button to push' while scheduling the meetings. If I select Automatic connect, it works fine.TMS version : 13.2.1CTS end-poin...

Hi all,Got a customer who wants to reject a certain number who keeps dialling into his conferences and when the unit is in standby.He has informed me that this happens a lot - is there anyway to blacklist callers or to stop it dialling through please...

We have 2 VCS-Expressways facing Internet from 2 Different Countries. (Not Clustered)Each VCS-E has seperate VCS_Control as Traversal Clients and these Traversal Clients are neighbored to each other.To aid High Availability for callers from Internet,...

I upgraded a C40 codec from TC3.0.1 to TC4.1.0.247017 via TMS that is running version 13.1 software.  After the software push, I am now unable to connect to the codec via the web and TMS reports an incorrect password to the system.  I am, however, ab...

Hi all<edit: we have:DevicesSoftware versionTMS13.2VCSCX7.2VCSEX7.2MSE Supervisor 80503.0Telepresence Server 87103.0CUCM8.6.2.20000-2CTS MAN1.8.1CTS-3010CTS 1.9.3Noting each CTS also has the Presentation Codec.We 'upgraded' to TPS 3.0 last week, to f...

Now that version 6.x and above reports on the internal temperature of the C-Series Endpoints, is there a way to have this reported.  Such as get a daily email.  Is this possible with Prime Collaboration Assurance?

HiWe are running a Cisco C90 on firmware TC5.1.8. We want to use a Sony BRC-Z700 camera with the optional BRBK-HSD1 card via HD-SDI with the codec but the image is squashed and the codec reports the received resolution as 1920x520 @49hz. The Sony cam...

Hi everyone:We are using MCU 4203Software version is 4.3Build 6.18We have issues with multipoint conferences.Our videoconference solution uses H323 as the dialing protocol and VCS as the gatekeeper.We schedule multipoint conferences through the booki...

We clustered 2 VCSC.  We are using round robin to register enpoints without issue.  On the other end Jabber clients always register to the master o matter what.  I've even pointed the client to the peer IP, but alway gets redirected to the master.  C...

Hi,is there anyway to convert sccp out of band dtmf to in-band without rfc2833?I've got media termination point configured to convert out of band DTMF to In-band DTMF and then send the digits code to SIP device The issue is the SIP provider does not ...