TelePresence and Video Infrastructure

I have a customer which we have been trying to solve the Invalid Cert and problems with streaming.  Changes have now been made on the Win2k3 IIS6 settings to remove any dependencies on HTTPS as the customer will no be installing valid Certs as this i...

HI,I am getting "TMS Database File is Running Out of Space" error on my TMS Server portal page. I have 180GB free space on my drive.Do you guys have any idea about this issue, please help me out....Regards,Nikhil Jayan

This is a repost of a previous question that may have never been submitted.                   Good afternoon,We recently upgraded our C40 system to the latest firmware.  It had been working fine before.  However, after the firmware upgrade, the syste...

All,I have a customer that has 2 C60 codecs.  One is running TC4.2 and one that is running TC6.1.1.  If they add a local contact to the TC4.2 codec and then quickly power off the codec by the power switch, the contact stays.  However if they do the s...

Hi!We are experiencing all manner of trouble with skype video calls on our corporate network, and as we do have a functioning Telepresence environment with Jabber Video and VCS, I was hoping we might be able to solve it by moving over to SIP via Skyp...

Hello!I've installed Cisco TelePresence Conductor on virtual machine (version 2.2) and try to add this serverin Prime Collaboration Assurance (version 9.5), but I see error about failure http authentication.Http credentials are right 100% (I can succ...

Hello!If you have TC6.2 (at least TC6.1 seem to be also affected) it seems that you can not add a system behind firewallanymore. I would expect that others will run to this issue as well if you have systems behind firewall.If you updated a system fro...

Hi All,Does anyone know if there is a way that you can lock a TC software based system, then when a user wants to to make a call they have to either scan their access card or enter their unique credentials into the system before it will allow them to...

Hi allI have a telepresence ex90 it's registered no problem with it except the following message"Security risk: system password not set please contact the system administrator"which password !! how can i add itThanks in advanceRegards

Greetings,We have been asked if we can lock the EX90 touchpad so that someone would have to enter credentials before using the system.As far as I can tell this is not possible. Does anyone know of a way to do this, or approximate this?Thanks.

HI,I have sx20 point to point and i like to add multisite.What is the SKU for for that.. i didnt found it.Thanks.

Hello,I wonder if I can provide some documents on how to perform a network design for telepresence in terms of bandwidth consumption. That is how much can consume bandwidth.  And the design of multisite sessions with more than 4 participants, what en...

Just want to know if anyone has noticed that the 1st camera has the Active LED on the top and when you switch to Camera 2 it does not light.  Wondering if this could be enabled with a future software update to have the LED follow the active camera (J...