TelePresence and Video Infrastructure

Any ideas where to look for excessive video packet drops during a call and it's a one way issue. System is registered to VCS Control with neighbor relationships.  Dial patterns are good working fine. When I call a bridge and it appears to route prope...

Hello everyone,We've installed two C20 systems with stock camera and cables. Camera image comes up, and camera control works however when you're navigating the C20 menus (up down left right) the camera moves. They are both using TC6.1.1 software, I h...

HiI am not getting Websnapshot on my SX20, eventhough it is enabled.If i click on camera control or toggle the Main source from Camera to PC and then back to Camera, i get the snapshot on GUI.On my other TC5 endpoints, i get the snapshot as soon as i...

Hello all. Please does any one have a documentaion on configuring Cisco Telepresence C90 Integrator Package with a projector?Design diagrams will be appreciated.Regards,                    

Are the cable pin outs available for the C-series Touch Panel (so that a custom cable can be made that is longer than 16')?   If not what are the alternatives for cable runs in excess of 16 feet?Thanks,Felix        

Have a customer that needs to move the TMS 14.2 VM from their IMB blade chassis to their new B-series Chassis.  I am a little concerned about the CPU requirements of needing two 2.6 GHz processors.  We have available a B200-M2 with dual E-5649 proces...

HI,Today the VC start new issue - when sending presentaion i seen it only on one screen (the second is balck).There is some bug ?- i saw this problem in SX20 dualdisplay in 6.01 ver.this is the software version: TC5.1.5.297625

Hi,How the MCU Redundancy works with Conductor??Incase of MCU Failure; what will happen to the ongoing conference?. is it possible to restart the failed conference automatically by using Conductor? if yes how it happnes? if no what is the alternative...

HiI have issue with jabber(movi).Jabber-Movi don’t want register on VCS-Expressway.VCSC 7.2.2+ TMS 14.2+ProvExtension work fine. In local network provisioning work fine and Jabber can register.When jabber in Public network I received “Login failed (w...

             When trying to add a profile to tms xe i get a errorCannot connect to exchange mail box xxxxx@ dddddddd.iii    the specfic folder cannot be found in the store... verify that the mailbox exist and is accessible th the service         i di...