TelePresence and Video Infrastructure

TMS Users AD sync

Hi, Recently a customer asked me about their AD sync in the TMS users (not TMSPE). I hadn't really looked into it before and haven't been doing any fresh TMS deployments so thought the TMS users should sync as they do in TMSPE. I have now found out t...

Resolved! TMSXE and optional variables

Hi everybody,actually we try to optimize our TMSXE implementation.is there a way to use the H323 ID as a variable?I know just two variables from the installation guide {{DisplayName}} and {{TmsID}}.It looks like a ldap-field, so I think there must be...

Resolved! EX90 Touchscreen Cable Length

We have the standard touchscreen CTS-CTRL-DV8= with our Cisco EX90's. We have a few instances where we actually need a longer cable between the touchscreen and the EX90. Are there any available, or any other options to extend this? ...

Question SX-20 and ISDN Link

Dear ExpertI have a SX-20 with TC6.1.2 and ISDN Link with 1.1I pair those device with auto pairing. It works fines but each time I power up.The following screen shows up.I dont have a touch panel with my systemIs it possible I get rib of that message...

Resolved! Question on TC Console

Dear ExpertWant to double confirm is TC Console only work on C40, C60 And C90?I have a SX 20 with TC6.1.2 and TC Console 6.1When I try to connect to SX20 with TC Console, TC Console said SX 20 is not supported.Please advise.Thank you.Best RegardsTung...

Resolved! External Audio Calls to Cisco MCU

I have a requirement for an external audio channel to access shared meeting room that is hosted on the Cisco MCU 5320.Can this be achieved directly through the MCU or is there a requirment for another audio bridge

TMS - new VTC email confirmation

In TMS when we book a new conference, we get the conformation email. If Jabber users are included as partiicpants, they also get notified via email. We either need to NOT include users if possible in this email or worse case, dis...

Problems with EX90 and MX300 devices dropping registration

HelloMy company purhcased this TeleP solution. For the most part, it has worked fine. However, I have had several devices lose registration. These devices were setup and workign well.There have been no network configuration changes.TAC case support w...

Resolved! TMS Booking recurring meetings limitations

Hello, I have a customer that wants to be able to book a recurring meeting every Monday in his TMS till 2017. He gets an error message saying "Selected date will result in a number of recurrences higher than the maximum 100". Is there a way to increa...

Resolved! Upgrade cisco codec C20/C40 to 6.1.2, meetings lost on cisco touch

So I upgraded a few Cisco codec C40 and C20 from 5.1.6 to 6.1.2, the process was smooth. It upgraded the codec device and the cameras but once the upgrade was completed, the cisco touch panel lost all the meetings. Is there a way to put all the m...

Resolved! Provisioned Devices (EX60, etc) added as Systems in TMS

Two questions based on this subject.I noticed when I provisioned my EX60 with our VCS that everything worked perfectly fine. However I'd like to also add the system into TMS as a system that gets monitored, not managed per se by TMS. I noticed that...

Intégrate TMS AD error

HelloThe integration of TMS with AD does not work, the connection with AD with the connection test works but when the first user login with their AD accounts, TMS does not receive the information automatically sent as Email , phone number, I get only...

Resolved! Endpoints/Jabber Presence Issue

Hi,We encountered an issue on publishing presence of endpoints and jabber via VCS Expressway.These endpoints/jabber that are registered on the VCS-C are not publishing an "online" status or a green icon on the jabber's phonebook which is registered o...

VCS-E Log result

Dear experts,I have a VCS Starter Pack Express and I have some security troubles there - therefore I want to read out the log files under"Status" -> "Logs" -> "Network Log" (or "Event Log")- problem is, that I have about 288 pages. If you do "Downlo...

Resolved! Do we need to purchase license to upgrade VCS, VCSe, and TMS ?

Hi , Do we need to get a new license when upgrade VCS, VCSe and TMS version ?

TelePresence and Video Infrastructure

Forum Posts

TMS Users AD sync

Resolved! TMSXE and optional variables

Resolved! EX90 Touchscreen Cable Length

Question SX-20 and ISDN Link

Resolved! Question on TC Console

Resolved! External Audio Calls to Cisco MCU

TMS - new VTC email confirmation

Problems with EX90 and MX300 devices dropping registration

Resolved! TMS Booking recurring meetings limitations

Resolved! Upgrade cisco codec C20/C40 to 6.1.2, meetings lost on cisco touch

Resolved! Provisioned Devices (EX60, etc) added as Systems in TMS

Intégrate TMS AD error

Resolved! Endpoints/Jabber Presence Issue

VCS-E Log result

Resolved! Do we need to purchase license to upgrade VCS, VCSe, and TMS ?

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