We have Audio only participants, when we have 3+ callers, is there a way to configure TPS not to forward audio packets to others when participants are not talking? Today we receive silence in G711.
I have a Cisco 3620 with to NM-HDV and a VMIC 1MFT-T1 installed. I bought this config form ebay for my home lab, but not sure what I can use those modules for. I would like to make that me voice gateway, can I plug my landline into the VMIC module?...
Dear Community,I connected the Telepresence Touch screen via LAN on a C20 (TC6.0.0.876266). The Failure is, that the CISCO Telepresence Touch doesn't find the public IP of the codec. Under Settings/Administartor Settings/Activate pairing visibility m...
I have a bunch of SX 20's that I am trying to upgrade from 5.1.x to 6.1.2. I have the release keys for the units.When I try to upgrade the software on the unit, here are the steps I have been taking.go to the Upgrade page and first put in the new re...
Hi everyone,need some help please ,,,,I have an ATA187 working with CM Version 7.1.5.33050-1. I've connected an analog line cord from port one of the ATA 187 to a Bogen PCM 2000 paging unit. When I place a call to the ATA it answers and connects wit...
Hello,I had a "User Import" configured at TMS 14.1 (LDAP), and now i deleted this configuration.How long to users got deleted from TMS? Is there anyway i can delete all users (there is a lot of users, so the option of deleting user by user actually i...
Hi,Recently upgrading VCS Expressway to version 7.2.2 in a secure environment caused a strange error.When accessing the web interface of the Expressway via IP address (i.e. https://10.1.2.3/), no error is given except the invalid certificate error (t...
hi all,i am new to this device.. i would like to ask for help regarding on how do we deploy the Cisco TelePresence SX20 Quick Set with Precision HD 1080p 12x Camera.many thanks
I have a VCS-E (Starter Pack) and VCS-C both installed on public Internet. I know it is un-orthodox but I have valid reasons to try such setup. My operation serves endpoints at random locations - basically, general public. EPs connect over Internet l...
Hi,One of our customer have existing C40 Telepresence video system and they want to add another C40 codec and connect it to the camera of the existing C40 system. One camera shared into a two units of C40 codecs. Same room/location where to setup the...
All,Do I have to enable SNMP on any Polycom for it to work with TMS? Thank you, Justin Ferello Technical Support Specialist KBZ, a Cisco Authorized Distributor http://www.kbz.com e/v: justin.ferello@kbz.com
All,What version of SNMP does TMS use between endpoints & infrastructure products? Is there a way to force TMS to use v3 and disable v1 & v2? Thank you, Justin Ferello Technical Support Specialist KBZ, a Cisco Authorized Distributor http:/...
I'm using TMS with VCS to provision Jabber Video clients. When they register to the VCS, they register as username@domain.com. Is there a way to also register an office phone number? For example, 123@domain.com. I'd like for the Jabber Video user...
Hello,we received a new SX20 with TC6.0.0 installed.Is it possible to downgrade to TC5.1.7 without having a Releasekey for TC5?The reason is, that we're still running TMS 13.2.1 (with a planned Upgrade to 14 in the near future) on a Windows Server 20...
While in a call, Example 1 below, the registration timed out and was removed by the VCS. Once that happened, the SIP to SIP call ended abruptly at 16 minutes.2013-07-08T19:14:34-07:00 tvcs: Event="Call Disconnected" Service="SIP" Src-ip="xxx.yyy.149...
