TelePresence and Video Infrastructure

Hi,One of our client has installed C40 device,three month back and it was working fine.today they just did the factory reset unknowingly, after that we are not able to reister the IP Addrees in the device, while entering the remote Ip Settings are sh...

We started having issues with this unit a couple of months back. After 10 minutes or so of use, the unit would quit working and there would be a constant rapid click in synchronization with the red and green light flashing, likely a relay. Initially ...

Hello,We have encountered a problem with TMS booking.  We are currently running 13.2.2 and endpoints are on 6.1, but we have tested this with multiple versions of 5.0 as well.  The problem is that when booking a call between endpoints (No MCU) that i...

Hello,As we have moved to the latest version of Cisco Jabber Video and within the next 6 months all employees will be off Movi and onto Cisco Jabber Video, we are looking into changing the .movi to .Jabber.  I am having a hard time finding how to do ...

HiWondering if anyone can assist with an issue, Have an inbound call whch is routed to a 3rd party IVR over a SIP trunk.The call is routed to the IVR OK, except DTMF tones are not received/processed by this systemRegardsDavid

Is it possible for the Touch Panel to remember username and password for pairing after codec or touch panel is restarted? As we were testing the system sometimes touch panel was able to pair without typing username/password, some other time it was no...

TeamThe content server which is being added to Telepresence content server cluster is according to pre-requiste as per the admin guide, however i am having issues when validating the account for NAS. Please note the following error message thrown,Fir...

Hi All,How can I change the TCS countdown? We would like to change this to a personal message upon connection.I believe I have found the files used ( ie countdown_1080p_264.packets ), how would I go ahead in converting a file to a .packets extension?...

Hi,I'm having trouble booting a C60 and getting the error below. Any thoughts on how to reset the board or resolve this?Thanks,AndrewU-Boot 2010.06-83 (Jul 20 2011 - 08:13:44) MPC83XX Reset Status: CPU: e300c1. MPC8347_TBGA_EA, Rev: 3.0 at 600 MHz, C...

Hi a customer of my is changing his place of work and would like to change the email he has registered for his Jabber account?Where can this be done?Sent from Cisco Technical Support iPad App

HiWe have a Tandburg/Cisco c20 unit and it has TC6.0 on it.  I have been making a few changes and somehow managed to set a password reset on the default admin account.I know what the current password is, but when I enter a new password, either throug...

ip nat pool IP_PHONE_PF 192.168.111.118 192.168.111.118 netmask 255.255.255.0 type rotaryip access-list extended Udp_Ranges__IP_Phone permit udp any any 20001 permit udp any any 50100 permit udp any any range 50098 50508 permit udp any any range 5004...