TelePresence and Video Infrastructure

Hi,We are installing Telepresence 9200 system in 4 locations. In one location alone Cisco Telepresence Touch is not coming up. In its boot process it is stopping at no 5 and on the display it says "UNABLE TO RETRIVE THE BOOT IMAGE" and continues circ...

Hi.I have jabber video on ipad which is registered to vcse, no matter i made call to internal endpoints or external endpoints, there is no video at all even it is connected.besides, i have a c60 endpoints in the office (registered to vcsc), when i di...

Dear Experts I have a problem for E20 which is working fine with cisco IP phones  . When i do a call from Cisco E20 to digital or analouge phone then i disonecct the phone lines it is still connected for Example I made a phone call from Cisco e20 to ...

Hi,Is there any call quality issue while positioning 65 inch screen with SX20. In profile series, we are having limitation in positioning the codec's with respect to the screen so same applies to SX20 also.

Does anyone know of a serial command to swap primary monitor and the secondary output?Thank you in advance.Sent from Cisco Technical Support iPad App

Hey all,Looking at the network digram below, could anyone tell me why endpoint 192.168.10.10 registered via SIP only to the VCS-E Starter calls endpoint 10.1.1.246 which is registered SIP only to the VCS-C and the call is non-traversal?  Besides the ...

I have a CUE ver 7, running on a 28XX series router.  The customer wants the timezone of the router to be PST, but the CUE timezone to be CST.  I havet he timezones setup accordingly, but the script on the CUE appears to be using the clock of the rou...

I was wondering if Cisco any plans in the future to integrate captioning into future TCS's or possibly even. The technology is out there that can translate voice into text. This would be a very useful feature. For instance, a customer of ours is an a...

I am trying to figure out a way to insure that users can not move there phones without involving IT.  Any ideas on how this could be done?  We are considering dong static MAC secuirty on voice ports and using a VACL to block Cisco phones on the Data ...

Hi All,Someone posted a similar issue regarding TMSPE and an external DB although I'm seeing a slightly differnt error. We have just upgraded from an old Windows 2003 machine hosting TMS (14.1.1) with TMSPE (1) and al local instance of SQL, to a new ...

Hi,I have an issue where Jabber for Telepresence/Movi registrations are residing on the VCS-Expressway and not the VCS-Control, this scenario is based on only the VCS-Control being provisioned with TMS and clients are struggling to recieve phonebooks...

Hi Folks:do we have an option to move participants from one conferance to another conferance in the same MCU, when we use TMS for Scheduling and Call Connecting.i tried in Conferance Control Center but no luck.is this possible, if yes how.           ...

Hi,At a high level, I'm having an issue where the VCSc is returning a 404:Not Found message when a SIP call is placed to an endpoint registered to the Default SubZone of that VCSc. The calling endpoint is registered to a VCSe with a Neighbor Zone set...