Hi,This is my first post here and I would like to know your thoughts about the problem below:Scenario: VCS running 7.1 with B2BUA and a SIP connection using TLS. Microsoft Lync 2010 (one FEP), no FindMe users, just static route.TLS SIP connection is ...
Hi allWe have C60 with 3 daisy chained camera. I try configure different presets for each camera.With Remote Control I successfully configure 15 preset for different cams, but need more.I try use API command for activate additional preset, but addit...
Hi,I am looking for a VC troubleshooting guide. Usually, users experience some issues during VC calls, like lost of audio/video or issues with the content share during a call.Until now, my only way to troubleshoot this kind of issues is to hang up th...
Hello Experts,Currently TMS is running version 12.6 and while logging into it we are getting error messages attached. We have tried restarting the box;which has not helped. I really appreciate your help.
Hi guys,We recently had two Dual Profile 55" units with C60 codec's installed at two offices. Our main office there has been no issues with the unit. Also when I do a show cdp neighbour on the 3750x that it's plugged into, one one device ID shows u...
Hi all,Hopefully this should be a fairly simple problem to solve.We have recently purchased a Telepresence Quickset C20. A C20 Codec, Mic and HD Precision Camera came with it and it was set up for us by another organisation.Yesterday i needed to disc...
Hi,I was given the serial numbers of various Cisco Telepresence devices but need to find out what devices those are.Is there any tool to find out the part code of a Cisco device from the serial number?Any help is much appreciated.
I have recently migrated to CUCM 8.6 and started registering TC5 endpoints on it. My initial idea was to keep the the phonebok on the TMS, but I have not been able to do it. Is there anyway to point the EX90 for example to the TMS link? ...
Hi,I'm using an EX90(TC5.1.4.295090) registered at VCS -Cluster (X7.1)and using ServerPhonebook from TMS-Server (13.2).I have several C20(TC5.1.3.292001) registert also on VCS-Cluster.For all endpoints I made entries on TMS Server-Phonebook.Using EX9...
I learned that C40 codec can have at least 2 daisy chained cameras. The question is, how can I control the two cameras seperately each other via provided remote control?
The fact that the LDAP sync interval/time is static in TMS causes a lot of headaches for organizations that are rapidly deploying provisioned endpoints to their user base. They either have to wait for the nightly sync or manually log in to TMS and k...
Hi Guys,I'd like to ask your valuable advice about a question one of our customers recently raised; here is the long story short:after his ISP upgraded a Radvision GK, customer experienced no video in, on his C20s, on multi point conferences (video w...
I have to downgrade my C20 from 5.x to 3.x because in 4+ version I has issues with video-freeze during 5-7 minute of a call when I connects to Sony codec (G50). When I had 3.x version it worked fine. My devices were shipped with 3.0 version.When I tr...
We supervise codec's using TMS.TMS can not connect the codec after network of codec changed .We are checking network..What is port that TMS use when TMS give phonebook to Codec and connect to codec?then dose TMS use SNMP port only(161,162)? or other ...
