TelePresence and Video Infrastructure

    As I know,I can get netlog of VCS by executing command "netlog 2" where the version of VCS is X5.Today I can't find this command in VCS whose version is X 7.2.    Does anyone know how to collect netlog on the vcs?Please tell me.    Thank you.

Greetings                   I have managed to create the Analytic Database running the PrepareDatabase script and this worked and going to planWhen I try to create the Analysis Database running the PrepareAnalysisServiceDatabase run into below issue=...

Should I see the SNTP traphost address field under the "Settings" view for a C-Series, EX, E20 endpoints that are managed by TMS?  Is it okay to leave this field blank or should it contain the IP or DNS address of TMS, in conjunction with the SNTP se...

Hi, At work i'm responsible for our customer training on the Teleprecense equipment we sell. We always give our customers a quick reference guide for the remote. Like theese: http://www.cisco.com/en/US/products/ps11386/products_user_guide_list.htmlHo...

                   We need to Share a folder in WIN2K3 OS of the TMS server for backup purposes. the option to share tab is missing on the folders properties, The file and print sharing in activated ont the network propoerties but Server Service is d...

Hi there,i get the following message after upgrading VCSE 7.1 to 7.2An unexpected software error was detected in httpserver.py: Handler="GetXmlHandler"Incident Detail:Traceback (most recent call last): File "/share/python/site-packages/ni/xmlapi/util...

Tried to search for it in the Bug Toolkit and in the Forum, but did not find anything related.I have an endpoint (c40, TC5.1.4) where DNS does not work. Its set up to use static ip and 2 static dns servers, as well as with the default gw.The firewall...

Dear all,Any have such experience that TANDBERG Ex60/90 display (H323) instead of (SIP) in the directory of the movi  account, while in tanderg C40display movi account with (SIP).We are now using the TC4.2.1 software, and tried to reboot the system.B...

Hi,We're currently using TMS 12.6.1 on Server 2003 with SQL 2005 but we are planning to upgrade to TMS 13.2 on Server 2008 with SQL 2008. I can't seem to find any specific documentation on handling OS and DB upgrades, just in-place upgrades of TMS. A...

hi,We're trying to enable the Jabber for iPad.(tms ver:13.1 vcs ver:6.1)There is no problem when made a call from Jabber iPad to Jabber PC,and from Jabber PC to Codecbut we can not connect when made a call from Jabber iPad to Codec.we can see the fol...