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Booking WebEx enabled Telepresence with Productivity Tools

peterputt
Level 1
Level 1

Hi all

I have an issue when booking WebEx enabled Telepresence with Outlook Productivity Tools - I can add the rooms using the "add TelePresence rooms" - Button and enable WebEx, but when I click on "send" the "communicating with server" message pop up for a few miliseconds but nothing else happens.

Has anyone an idea howto resolve or debug this?

Thanks in advace
Peter

2 Replies 2

peterputt
Level 1
Level 1

I resolved this by correcting the URL of the booking host in WebEx Site Administration.

What did you change it to? The guide examples https://tmsbookinghost.domain.com not sure what that address is. I used https://TMS_IP/tms ; the bookings get made, but not joined to the  webex.