As we have configured the touch panels with IP address on the network, customer would like to monitor touch panel in Telepresence Management Suite, I have looked around and cant find infrimaton regardsing or alerts notifications you can setup within in CTMS.
Can you please advise if this is possible or something that will added in the future releases
I believe you're referring to TMS only in the above query. Or are you talking about managing the endpoints with both TMS and CTMS ? I am confused as you have mentioned both in your query.
The touch panels are just the user interface for the codecs. It cant be added to TMS to monitor the touch panel.
The best thing customer can do is to get the snapshots of the touch panel from codec.
I am pretty sure that these might not be added in future releases however anyone from higher management can comment on this.