01-10-2013 05:21 AM - edited 03-18-2019 12:25 AM
Hi,
I have a C40 codec running TC5.1.4.295090 with the dual display option.
I have two displays connected. Whatever settings I try the presentation is displayed on both screens rather than just on screen 2 as desired.
Can anyone suggest how this can be fixed?
Thanks
01-10-2013 11:40 AM
It seem that if not in a call the presentation is sent to both screens but if in a call the presentation just goes to screen 2 with the video in screen 1.
01-10-2013 12:17 PM
Hi James!
Unless somebody comes up with some better answer, maybe this can give you some additional ideas.
I think to show the presentation on all if not in a call is a default, not aware if its possible to change that,
maybe with the tc-console, but thats anyhow only for C60/C90
Besides that there are two parameters which change the behavior of the monitors:
xConfiguration Video Monitors and xConfiguration Video Output HDMI [1]/DVI [2] MonitorRole
xConfiguration Video Monitors
Set the monitor layout mode.
Requires user role: ADMIN
Value space:
Single: The same layout is shown on all monitors.
Dual: The layout is distributed on two monitors.
DualPresentationOnly: All participants in the call will be shown on the first monitr, while the presentation (if any) will be shown on the second monitor.
Example: xConfiguration Video Monitors: Single
xConfiguration Video Output HDMI [1] MonitorRole
The HDMI monitor role describes what video stream will be shown on the monitor connected to the video output HDMI connector. Applicable only if the "Video > Monitors" configuration is set to dual.
Requires user role: ADMIN
Value space:
First: Show main video stream.
Second: Show presentation video stream if active, or other participants. PresentationOnly: Show presentation video stream if active, and nothing else.Example: xConfiguration Video Output HDMI 1 MonitorRole: First
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01-10-2013 02:12 PM
Hi,
for that you dont need the Dual Display Option. That is a standard funktion:
Value space:
Single: The same layout is shown on all monitors.
Dual: The layout is distributed on two monitors.
DualPresentationOnly: All participants in the call will be shown on the first monitr, while the presentation (if any) will be shown on the second monitor.
Example: xConfiguration Video Monitors: Single
It works without the dual display option key
01-10-2013 07:31 PM
Hi,
TC console can be used with C40 also. Just that with a C40, you are not able to create customised layout. But you can choose/change the default layout you want from the existing and choose which layout to be/not to be displayed .
regards,
01-10-2013 03:54 PM
James Hawkins wrote:
It seem that if not in a call the presentation is sent to both screens but if in a call the presentation just goes to screen 2 with the video in screen 1.
That is correct - and this is normal behaviour - and not only for the C-series.
/jens
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